Privacy Policy

The Ideal Venue ("we", "us") operates theidealvenue.com. This policy explains how we collect, use and protect personal information when you use our website and services.

Information we collect

• Account details you provide when registering (name, email, password).
• Listing and business details submitted by venue or supplier owners.
• Enquiry form details (name, email, phone, event information and message).
• Technical data such as IP address, browser type and pages visited (for security, analytics and site improvement).

How we use information

• To provide and improve the directory service.
• To pass enquiries to the relevant venue or supplier.
• To manage subscriptions, billing and account support.
• To communicate service updates and, where permitted, marketing.
• To protect the site against abuse and comply with legal obligations.

Sharing

Enquiry details are shared with the venue or supplier you contact. We use trusted processors (for example hosting, email delivery and payment providers) who process data on our instructions. We do not sell your personal data.

Cookies

We use cookies and similar technologies for essential site functions, preferences and analytics. You can control cookies through your browser settings.

Retention

We keep personal data only as long as needed for the purposes above, including legal and accounting requirements, then delete or anonymise it.

Your rights

Depending on your location, you may have rights to access, correct, delete or restrict processing of your personal data, and to object to certain uses. Contact us to exercise these rights.

Contact

For privacy requests email info@theidealvenue.com.