Privacy Policy

1. Who we are

TheIdealVenue.com is an online directory and promotional platform for UK venues, event spaces and event suppliers.

The website allows users to browse listings, submit enquiries, create accounts, add venue or supplier listings and purchase promotional listing packages.

2. Information we collect

We may collect personal information when you use the website, contact us, submit an enquiry, create an account, add a listing or make a payment.

• Your name and contact details.
• Business, venue or supplier information submitted for a listing.
• Images, descriptions and other listing content you upload.
• Enquiry details submitted through contact forms.
• Account login details.
• Technical data such as IP address, browser type and website usage information.

3. How we use your information

We use personal information to operate the website, manage listings, respond to enquiries and provide the services requested by users.

• To create and manage user accounts.
• To review, publish and update venue or supplier listings.
• To send enquiries to the relevant listed business.
• To process listing payments and upgrades.
• To contact users about accounts, listings, payments or website updates.
• To improve the website, monitor performance and prevent misuse.

4. Venue & supplier listings

Information submitted for a venue or supplier listing may be published on TheIdealVenue.com and made visible to website visitors.

This may include business names, locations, descriptions, images, contact details, website links and other information provided for promotional purposes.

5. Payments

Payments for listings and upgrades are processed through secure third-party payment providers.

We do not store full card details on TheIdealVenue.com.

6. Cookies & analytics

The website may use cookies to support core website functionality, improve user experience and analyse website traffic.

7. Sharing information

We do not sell personal information.

• Enquiry details may be sent to the relevant venue or supplier.
• Payment information may be processed by secure payment providers.
• Technical data may be processed by analytics or hosting services.

8. Data retention

We keep personal information only for as long as reasonably necessary.

9. Your rights

• You may request access to your personal information.
• You may request corrections to inaccurate information.
• You may request deletion of information where appropriate.
• You may unsubscribe from marketing emails at any time.

10. Security

We take reasonable steps to protect personal information submitted through the website.

11. External links

TheIdealVenue.com may contain links to third-party websites.